Privacy Policy. Your info, handled with care.

Introduction

The Kitty Kiosk (“we,” “us,” or “our”) is a small, cat-loving website with care guides, free cat tools, hand-picked product recommendations and our own TKK Merch. This Privacy Policy explains what information we collect when you use thekittykiosk.com, how we use it and the choices you have.

The short version

• We do not use Google Analytics, advertising pixels or any other visitor tracking.
• You do not need an account to use the site or to buy merch.
• We only collect what you choose to send us, plus what is needed to process a merch order.
• We never sell, rent or trade your information.
• If you post on our Lost Cat Board, the details you choose to share are shown publicly. Your email address is never shown.

Information you give us

• Contact form: your name, email address, the subject you choose and your message. If you send us a photo of your cat for our Community Kitties, we keep that too.
• Blog comments: your name, email address and comment. Your name and comment are shown publicly. Your email address is never published.
• Merch orders: your name, email address, billing and shipping address, phone number if you provide one, and the details of your order.

Lost Cat Board and poster maker

• Poster maker: posters are made entirely in your browser. Your photo and details are not sent to us unless you also choose to post on the Lost Cat Board.
• Lost cat listings: we collect your cat’s photos, name and description, the date and area they were last seen, an approximate map location (rounded to about a block), town, state and ZIP, any reward, your email address, and your phone number if you choose to show it. Everything except your email address is shown publicly. Your phone number is shown only if you choose that option. We remove hidden location and camera data from uploaded photos.
• Sightings and tips: your first name (or “A neighbor”), your message, and any photo, time and map pin you add are shown publicly once approved. If you add your email address, it is never shown, but the owner can reply to you by email.
• Messages to owners: your name, email address, phone number (optional) and message are emailed to the owner. The owner sees your email address, and you only see theirs if they reply to you.
• Following a cat: we use your email address only to send updates about that cat. Every email has a one-click unsubscribe link.

Information collected automatically

Like almost every website, our web server keeps basic technical logs, such as your IP address, browser type and the pages requested, to keep the site secure and running. When you leave a comment, WordPress also records your IP address and browser details to help filter out spam.

How we use your information

• To reply to your messages and questions.
• To display comments you choose to post.
• To process, ship and support your merch orders.
• To feature your cat on our site, but only if you sent us their photo for that purpose.
• To keep the site secure and working properly.

We do not send marketing emails or newsletters. Lost Cat Board emails are only about a listing you posted or chose to follow.

Who we share it with

We only share information with the services that help us run the site and fill orders:

• WooPayments, powered by Stripe, processes card payments. We never see or store your full card number.
• Printful prints and ships our merch, so it receives your name, shipping address and order details.
• Our web host stores the website and its data.

We may also share information if the law requires it.

Third-party services on our pages

• Amazon: many of our product links go to Amazon. Once you are on Amazon, its own privacy policy applies. Our Affiliate Disclosure explains how these links work.
• Instagram: our Cat Memes page shows embedded Instagram posts, which load content from Instagram.
• YouTube: our In the Wild page shows cat videos hosted on YouTube. Until you press play, only a preview image loads from YouTube’s image server, which connects your browser to YouTube but sets no cookies. When you press play, the video loads from YouTube’s privacy-enhanced (youtube-nocookie.com) player, and YouTube’s own privacy policy applies to what happens next.
• Google Fonts: our lettering loads from Google’s servers, so your browser connects to Google to fetch the fonts.
• Gravatar: comment avatars may load from Gravatar, based on the email address used to comment.
• OpenStreetMap: maps on the Lost Cat Board load map images from OpenStreetMap’s servers. When you search for a place or drop a pin, our server looks up the town using OpenStreetMap’s Nominatim service. It receives only the search text or the approximate pin location, never your name or email. “Near me” and “Use my location” only use your device’s location if you allow it.

Cookies

We use a small number of cookies that the shop, checkout and comments need to work. We do not use analytics or advertising cookies. The details are in our Cookie Policy.

How long we keep it

We keep messages for as long as we need them to help you, comments for as long as they are published, and order records for as long as we need them for tax and accounting purposes.

Lost cat listings stay active for 60 days, and owners can renew them. Found and paused listings stay on the board unless the owner takes them down. Owners can remove a listing at any time from their private manage link. It disappears from the site right away, and it and its photos are permanently deleted within 30 days. Sightings that are never approved are deleted after 30 days.

Your choices and rights

You can ask us to show you, correct or delete the personal information we hold about you, or to remove a comment or a photo of your cat at any time. Depending on where you live, you may have additional rights under local privacy laws. Email support@thekittykiosk.com and we will help.

Children

The Kitty Kiosk is meant for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We will update this policy when the site changes. The effective date at the top always shows the latest version.

Contact us

Questions about your privacy? Email support@thekittykiosk.com or use our contact form.